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RISK OR CHARGEBACK MITIGATION PROGRAM

What is a Chargeback?

A chargeback – also called a “reversal” – is the return of credit card funds used to make a purchase to the buyer. A chargeback can occur if a consumer disputes a purchase made using their credit card, claiming that it was fraudulent or made without their knowledge or permission. When a buyer disputes a purchase, the credit card company involved reverses the charge, reimbursing the buyer in full and debiting the business’ account.

Chargebacks become a big thorn to businesses because they reduce their income and can lead to closures and even possible penalties.

Chargeback Types​
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  • Reason Code 10.4: Fraud

  • Reason Code 30: Services Not Provided or Merchandise Not Received. 

  • Reason Code 41: Canceled Recurring Transaction. 

  • Reason Code 53: Not as Described or Defective Merchandise. 

  • Reason Code 57: Fraudulent Multiple Transactions. 

  • Reason Code 62: Counterfeit Transactions.

  • Reason Code 10.4: Fraud

How To Reduce Chargebacks 

No Business is the same and they shouldn't be treated the same. Prolific provides a customized program to mitigate risk and increase your bottom line. 

  • Enhance Customer Service

  • Having Proof of Delivery

  • Prevent Fraud 

  • Avoid Errors

  • Straight forward refund and return policies

  • Avoid Marketing Deception

  • Use 3D Secure

A merchant account is only as good as your Chargeback percentages. Instituting a chargeback mitigation program is an essential part of conducting sales in the E-Commerce environment. We look to establish a customized plan to protect your business. Once you see the benefits of doing business with Prolific Payments you will understand why there is no better place to grow your business.

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